Delete your Swipr account
You can do it in the app, or here if you no longer have it installed.
This is an English translation. If it differs from the Hungarian version, the Hungarian version prevails.
Deleting in the app
- Open the Swipr app and sign in.
- Open the side menu or the Profile page.
- Select Settings.
- Tap the Delete account button and confirm the deletion.
Deleting without the app
You can also delete your account on this page: enter the email address associated with your account, and confirm the deletion with the code we send there.
If that doesn't work, send an email to dev.sunmark@icloud.com from the email address associated with your account, with the subject "Account deletion". If you write from a different address, give the email address associated with your account or your @username; in that case we will ask for confirmation in a message sent to the address associated with the account. We fulfil the request and confirm it by email.
What is deleted
When the account is deleted, we permanently delete:
- your profile data (name, @username, email address, birth year, gender, bio, interest tags) and the link to your Apple or Google account;
- your profile picture, background picture and uploaded images;
- your applications, likes, blocks, friendships and friend requests;
- your notifications, other people's notifications about you, and the invitations you sent and received;
- the feedback you sent from the App;
- your most recent location stored on the server, rounded to about 1 km, and your push notification token.
Your search history is only on your phone; it is deleted when you delete the app.
What happens to your content
In place of your account, a "deleted user" with no personal data remains, so that other people's conversations and reports stay understandable. The following stay linked to it, but can no longer be connected to your name:
- the messages you sent in event chats and private conversations (event chats are deleted 24 hours after the event ends anyway);
- past events you organised (name, description, time, venue, cover image), so that participants can still look them up in their calendar;
- your ratings of events and your reports.
Your events that haven't ended yet are taken over by the earliest approved participant; if there is none, the event is cancelled and the applicants are notified.
What is kept and for how long
- We keep your reported messages and the reports about you until the case and any official proceedings are closed.
- We keep the feedback forwarded to us by email and our correspondence with you until the enquiry is closed.
- Data is deleted from backups within 30 days at the latest.
Deleting only certain data
While keeping your account, you can also delete:
- your profile picture, background picture and uploaded images (Edit profile);
- your events that haven't ended yet, by cancelling them: a cancelled event's data is permanently deleted after 30 days.
You can request the deletion of other data at dev.sunmark@icloud.com.
Contact
Sun Mark egyéni vállalkozó, dev.sunmark@icloud.com
You can read about how personal data is processed in the Privacy Policy: Privacy Policy.